Excellent service, Fast call out, diagnosed our fault and explained the problem, unfortunately for us our old unit was unrepairable under new guidelines, Quoted for new unit and installation. Removed old unit and installed new eco A/C -Heating unit, which is a million times better and less expensive to run, left everything neat and tidy, first service contract also included in price. Exactly the professional response I needed to get us up and running again. Would highly recommend .